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Frequently Asked Questions
Please reach us at info@docnptelehealth.com if you cannot find an answer to your question.
- 01Telehealth is being able to experience healthcare from a distance using a computer, tablet, or smartphone. Connect with your provider through live phone or video chats, exchange secure messages and emails, and even benefit from remote monitoring for at-home check-ins. Telehealth enhances the delivery of care and education.
- 02No, Sherena is a board certified family nurse practitioner who has a Doctor of Nursing Practice degree.
- 03No, we do not accept insurance.
- 04Most visit costs start at $89. Medication refill visits are $59. Labs are not included in the price of the visit.
- 05We accept credit, debit, FSA, and HSA cards. We do not accept insurance.
- 06Yes, we can provide a receipt after your visit has completed.
- 07No, payment is required at the time of visit.
- 08No, we are only seeing South Carolina and North Carolina residents and visitors at this time. You must physically be in the state of South Carolina or North Carolina for the duration of your visit. Check back frequently for additional states.
- 09Yes, we can electronically send prescriptions to your local pharmacy. Be prepared to provide pharmacy details to the provider.
- 10Each visit is 30 minutes, but can be longer depending on the nature of the visit.
- 11Yes, we see kids who are 12 months and older.
- 12Yes, a work or school excuse can be provided.
- 13Yes, we have partnered with Quest Diagnostics. We can order labs electronically and you can go to your nearest lab for collection.

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